Shipping policy
SHIPPING POLICY
Thank you for shopping with BANNED.
All products are offered on a pre-order basis unless otherwise stated. Each order enters production after it is placed, allowing us to maintain the quality and exclusivity of every drop.
PROCESSING & SHIPPING
Orders are processed in the order they are received. Once your order has been fulfilled and shipped, tracking information will be sent directly to the email address provided at checkout.
PRE-ORDERS
Because all pre-order items are produced specifically for our customers, shipping times may vary. We intentionally do not provide estimated delivery dates, as production and transit timelines can change. Customers will receive updates via email throughout the process.
FREE SHIPPING
We offer free standard shipping on all orders totaling $150 or more before taxes and discounts. Shipping charges for orders below this amount are calculated at checkout.
ORDER UPDATES
You will receive email notifications regarding the status of your order, including confirmation, shipment updates, and tracking information once your package is in transit.
INCORRECT SHIPPING INFORMATION
Please ensure that all shipping information is accurate before placing your order. BANNED is not responsible for delays, lost packages, or additional fees resulting from incorrect or incomplete addresses provided at checkout.
LOST OR STOLEN PACKAGES
Once an order has been shipped and marked as delivered by the carrier, BANNED is not responsible for lost or stolen packages. If you experience an issue with delivery, we recommend contacting the shipping carrier directly.
CONTACT
For any questions regarding your order, please contact us at bannedretail@gmail.com
BANNED ACROSS THE WORLD.