Refund policy

 

Thank you for shopping with BANNED.

Due to the made-to-order nature of our products, all sales are considered final. Please review your order carefully before completing your purchase.

PRE-ORDER ITEMS

All BANNED products are offered on a pre-order basis unless otherwise stated. Because each item is produced specifically for our customers, we do not accept returns, exchanges, or cancellations once an order has been placed.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. After review, we will work to provide a replacement or another appropriate resolution.

ORDER CANCELLATIONS

Orders cannot be canceled or modified once they have been submitted. Please ensure that your shipping address, size, and payment information are correct before placing your order.

REFUNDS

Refunds are only issued in the event that:

• You receive a damaged or defective item.
• You receive the wrong item.
• Your order cannot be fulfilled by BANNED.

Approved refunds will be issued to the original payment method used during checkout.

CHARGEBACKS

By placing an order with BANNED, you acknowledge that all products are sold on a pre-order basis. Customers agree to contact us directly regarding any issues before initiating a chargeback with their financial institution.

CONTACT

For any questions or concerns regarding your order, please contact us at bannedretail@gmail.com

BANNED ACROSS THE WORLD.